Digital communication is an exchange of information and ideas using electronic devices, such as computers, smartphones and tablets. It is a mix of software and media that includes email, instant message applications as well as videoconferencing and social network platforms. Digital communication gives users the ability to share content and data fast, easily and securely. It also allows both businesses and individuals to reach a broad audience with ease.

Digital communications are crucial for businesses as it allows them to stay connected with their customers and employees. For instance, a company could make use of instant messaging apps to communicate with employees in real-time. This type of communication could help companies boost productivity and offer assistance whenever needed.

Digital communications can also help companies reduce printing and mailing costs. Digital media can be accessed at no cost and stored on devices without needing additional storage space. This reduces the amount of paper and ink, which is good for the environment.

Digital communication is also an important tool for governments because it helps them connect with citizens. Many governments are hesitant to adopt digital communication because they aren’t sure how to use it, or what the benefits are. It is crucial to know for instance that citizens expect their governments to be more accessible through digital communications. They should also realize that digital communication is about being concise and communicating your message quickly.